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US-based BPO to open 1,000-seat center in Taguig

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US-based BPO to open 1,000-seat center in Taguig

Post by Justin_Romile on Sat May 07, 2011 11:21 am

A US-based business process outsourcing (BPO) firm will soon open a 1,000-seat facility in Taguig City to satisfy growing demand by clients who want to be serviced from the Philippines.

In a statement, CustomerContactChannels (C3) said it would occupy a facility at the Bonifacio e-Services Building in Taguig City to expand in the region.

“This expansion is particularly exciting for us as we move into Bonifacio Global City, a relatively new area of Manila that offers an excellent environment for our employees and management alike," said Rick Ferry, C3 president and chief operating officer.

C3 said it would start hiring agents this month for its energy and utilities, financial services, health care, hospitality and travel, media, and telecommunications accounts.

“Manila continues to provide an extremely skilled workforce with an affinity for the American culture that helps them serve customers well," Ferry added. —JMT, GMA News
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